Question: When using the Internet travel sites do I get better rates?

Answer: When using the Airlines sites you are limiting yourself from other carrier price options. When using the sites that search all airlines you are getting the best options. However, often times the inventory on seats and availability is limited. So pricing will vary every time it's searched. Live Agents can find and hold that inventory which the computer often times can't find. It is ok to search for possibilities but leaving it up to an Agent is usually your best option to make sure you're getting the lowest rate.

Question: Why do prices vary when I call agents?

Answer: Every agency has a set way of charging service fees. All sites and even the airlines now charge service fees. The only time you are not is if you go to the Airlines sites directly. Our agency maintains, since the inception of the commission cap, the internet service fee on all tickets. These range from $5 to $10 per ticket. International tickets may be different depending upon the shopping technique.

Question: Are services fees charged on hotels, cars, tours etc.?

Answer: We can't speak for other agencies on whether they charge fees on these services. However, we do not charge service fees on anything but airline tickets at a $5-$10 charge.

If you would like to ask a question we would be happy to add that to our growing list of FAQ's!